Презентация по английскому языку по теме "Разговор по телефону"

• 1 слайд

  receiver, call, dial, caller,
  a mobile phone, directory
  a list of names, addresses and telephone numbers in the order of the alphabet
  a person who telephones or visits sb
  a kind of the telephone that you can carry around
  an act of telephoning or a conversation on the telephone
  a person who answers the phone
  to push the buttons on a telephone in order to call a telephone number
  
  
  
  
  

• 2 слайд

  Find who says what,
  the operator, the caller or the person who is receiving the call (the receiver).
  
  1. Can I speak to Ms Dupont, please?
  2. Who's calling, please?
  3. This is Jane Coolimoor from Apex Industries
  4. One moment, please.
  5. Hold the line, please
  6. Putting you through.
  7. I'm afraid she's out of the office today. I'm replacing her. Can I help you?
  8. Can I take a message?
  9. Tricia Mellor speaking
  10. Can I help you?
  

• 3 слайд

  Choose the correct word.
  1) Oh no ! The line is busy, she is probably _ her husband.
  
  [a ]coin
  [b ]subscriber
  [c] calling
  
  

• 4 слайд

  Choose the correct word.
  2) I'm ___ the number of your grandmother.
  
  [a] talking
  [b] dialling
  [c] speaking
  
  
  

• 5 слайд

  Choose the correct word.
  3) Where is your ____ please? I'd like to find out Maxim's number.
  
  [ a]free
  [b ]answer
  [c ]directory
  
  

• 6 слайд

  Choose the correct word.
  4) Mike, can I make a telephone call with your__? Mine is out of order !
  
  [a ]mobile phone
  [b ]free
  [ c] directory
  
  

• 7 слайд

  Choose the correct word.
  5) Could you please _ later, Mr Jones is gone for lunch
  [a ]call on
  [ b]call at
  [ c]call back
  
  

• 8 слайд

  Choose the correct word.
  6) First,__ the receiver, then dial your number
  [a]lift
  [b]carry
  [c ]take
  
  

• 9 слайд

  Choose the correct word.
  7) If I don't want to pay the call, I make a____
  [a ]reverse charge call
  [b]no-pay call
  [c ]free-call
  
  
  

• 10 слайд

  Choose the correct word.
  8) Don‘t ____! You must listen to me !
  [ ]hang up
  [ ]hang down
  [ ]hang
  
  
  

• 11 слайд

  Choose the correct word.
  8) Could you put me through to_____ 213, please?
  [ a]phone
  [ b]post
  [ c]extension
  
  
  

• 12 слайд

  Choose the correct word.
  9) I hate leaving messages to ______!
  [ a]phone machines
  [ b]answerers
  [ c]answering machines
  
  
  

• 13 слайд

  Choose the correct word.
  10) He is calling from the ___ to find out the results of his exams.
  [a ]telephone-box
  [b ]conversation
  [c ]dialling tone
  
  
  

• 14 слайд

  Choose the correct word.
  11) I don't have any __________________ for the telephone-box, what can I do ?
  [a ]coins
  [b ]answers
  [c ]questions
  
  

• 15 слайд

  Choose the correct word.
  12) Oh ! It's the second time I have dialled a _ ! What is the right number ?
  [ a]dialling tone
  [ b]wrong number
  [ c]right number
  
  

• 16 слайд

  Listen to the dialogue and answer the questions. (№ 139)
  1) Why does the caller phone?
  A) He wants to invite his friend for dinner. B) He wants to say that he and his wife will be late for dinner. C) He wants to suggest his help.
  2) The caller speaks to
  A) John Smith B) to his boss C) to his child.
  3) John Smith works
  A) for the Overseas Engineering company B) as a telephone engineer C) as a teacher
  4) What is John Smith doing now?
  A) He is having dinner. B) He is walking. C) He is repairing the caller’s telephone line.
  5) What mistake in using the telephone did the caller make?
  A) He didn’t announce himself. B) He spoke very fast. C) He lost his temper.
  
  
  

• 17 слайд

  Choose the best title.
  What a shame!
  Can I speak to …?
  You are welcome.
  Could I have your passport, please?
  
  

• 18 слайд

  I hang up the phone.
  I dial the number.
  The phone rings.
  I pick up the phone.
  

• 19 слайд

  This is Mrs. White speaking. How can I help you?
  I hang up the phone.
  I would like to speak to Mr. Brown.
  Hi Tom, this is Paul. Is your brother in?
  
  
  
  
  

• 20 слайд

  How can I help you?
  Hold the line.
  The line is busy.
  Dial first 56748 and then the extension 145.
  
  

• 21 слайд

  Hold the line. I’ll put you through.
  Sorry, wrong number.
  The line is busy.
  What’s your telephone number?
  
  

• 22 слайд

  The line is busy.
  Hello, is that hotel?
  Just a moment I’ll check it for you.
  Can I take a message?
  
  

• 23 слайд

  There is no answer.
  Can I take a message?
  Hold the line. I’ll put you through.
  Can you speak up?
  
  

• 24 слайд

  Just a moment I’ll check it for you.
  I’ll call you back.
  Hold the line. I’ll put you through.
  How can I help you?
  
  
  

• 25 слайд

  Role-plays: Telephone Skills
  Act out the role-plays using the cards.