Презентация по английскому языку на тему "Деловые письма"

• 1 слайд

  «Business Letters»
  

• 2 слайд

  PLACING AN ORDER
  
  Orders are usually written on a company's
  official order form which has a date and a reference number that should be quoted In any correspondence
  referring to the order. If the order is
  telephoned, it should be confirmed in writing,
  and an order form should always be accompanied by either a compliments slip or a covering letter. A covering letter is
  preferable as it allows you the opportunity to
  make any necessary points and confirm the
  terms that have been agreed.
  The guide below is for an outline of a
  covering letter. You may not want to make all
  the points listed, but look through the guide to
  see what could be mentioned.
  
  

• 3 слайд

  Opening
  
  Make it clear that there is an order
  accompanying the letter.
  -Please find enclosed our Order No. B 4521 for 25
  'Clearsound' transistor receivers.
  -The enclosed order (No. R 154) is for 50 packets
  of A4 copier paper.
  -Thank you for your reply of 14 May regarding
  our email about the mobile phones. Enclosed
  you will find our official order (No B 561)for...
  -I would like to place a trial order for the
  'Letherine' material we discussed at the trade
  show last month. Please find enclosed...
  
  

• 4 слайд

  Payment
  
  Confirm the Terms or payment
  -As agreed you will draw on us at 30 days. D/A,
  with the documents being sent to our bank,
  The National Mercantile Bank...
  -We would like to confirm that payment is to
  be made by irrevocable letter of credit, which
  we have already applied to the bank for.
  -Once we have received your advice, we will
  send a bank draft to
  -...and we agreed that payments would be
  made against quarterly statements...
  
  

• 5 слайд

  Discounts
  
  Confirm the agreed discounts.
  -We would like to thank you for the 30%
  trade discount and 10 % quantity discount
  you allowed us.
  -Finally, we would like to confirm that the
  25% trade discount is quite satisfactory
  -...and we will certainly take advantage of
  the cash discounts you offered for prompt
  settlement.
  -Although we anticipated a higher trade
  discount than we will place an initial
  order and hope that the discount can he
  reviewed In the near future.
  
  

• 6 слайд

  Delivery
  
  Confirm the delivery dates
  -It is essential that the goods are delivered
  before the beginning of November, in time for
  the Christmas sales period.
  -Delivery before 28 February Is a firm
  condition of this order, and we reserve the
  right to refuse goods delivered after that time
  -Please confirm that you can complete the
  work before the end of March, as the opening
  of the store is planned for early April
  
  

• 7 слайд

  Methods of delivery
  
  Many companies use FORVADING AGENTS who are specialists in packing
  and handling the documentation to ship goods. Nevertheless, to ensure prompt and safe delivery, it is a good idea to advise the company on how you want the goods packed and sent. This means that if the consignment arrives late, or in a damaged state, your letter is
  evidence of the instructions you gave
  -...and please remember that only air freight
  will ensure prompt delivery.
  -Please send the goods by express freight as we
  need them urgently.
  -We advise delivery by road to avoid constant
  handling of this fragile consignment
  -Could you please ship by scheduled freighter to avoid any unnecessary delays?
  
  

• 8 слайд

  Packing
  
  Advise your supplier how you want the goods
  packed. Note, in the first example, that crates
  are often marked with a sign - a diamond, a
  target, a square, a lion, etc. - that can be
  recognized by the supplier and customer.
  -Each piece of crockery is to be individually
  wrapped in thick paper, packed in straw, and
  shipped in wooden crates marked О and
  numbered 1 to 6.
  -The carpets should be wrapped, and the
  packaging reinforced at both ends to avoid
  wear.
  -The machines must be well greased with all
  movable parts secured before being loaded
  into crates, which should be clearly marked
  with your castle logo for easy identification.
   
  
  

• 9 слайд

  Closing
  
  -We hope that this will be the first of many
  orders we place with you.
  -We will place further orders if this one is
  completed to our satisfaction.
  -If our sales targets are met, we shall be
  placing further orders in the near future.
  -I look forward to receiving your advice /shipment/acknowledgement/confirmation.
   
  
  

• 10 слайд

  ACKNOWLEDGING AN ORDER
  
  As soon as a supplier receives an order, it should be acknowledged. This can be done by letter, or by email for speed. The following examples can be used in both emails and letters.
  -Thank you for your order No. 338B which we
  received today. We are now dealing with it
  and you may expect delivery within the next
  three weeks.
  -Your order No. 6712/1 is now being processed
  and should be ready for despatch by the end
  of this week
  -We are pleased to inform you that we have
  already made up your order, No9901/1/5, for
  500 bed-linen packets, and are now making
  arrangements for shipment to Rotterdam.
   
  
  

• 11 слайд

  ADVICE OF DESPATCH
  
  When the supplier has made up the order and arranged shipment, the customer is informed by means of an advice note. This may be a form letter, fax, or email. Although an advice note can be sent by fax or email, the customer may need to present original documents (e.g. in voice, bill of lading, insurance certificate) to collect the consignment. Of course these cannot be faxed or sent by email.
  -Your order. No. d/154/т, is already on board the SS Mitsu Maru. sailing from Kobe on 16 May and arriving Tilbury, London, on 11 June. The shipping documents have been forwarded to your bank in London for collection.
  -We are pleased to advise you that the watches you ordered-No. 88151/24 - will be on flight
  ba165 leaving Zurich at 11.00,9 August, arriving Manchester 13.00. Please find enclosed air waybill DC 15161/3 and copies of invoice A113/3, which you will need for collection.
  -Your order, No. YI/151/C, is being sent express rail-freight and can be collected after 09.00 tomorrow. Enclosed is consignment note No.1167153, which should be presented on collection. You should contact us immediately if any problems arise. Thank you for your order, and we hope we can be of further
  service in the future.
  
  

• 12 слайд

  Образец письма-запроса
  (Sample Inquiry Letter)
  Pet Products Ltd.
  180 London Road
  Exeter EX4 4JY
  England
  25th February, 1997
    Dear Sir,
   
  We read your advertisement in the ‘Pet Magazine’ of 25th December. We are interested in buying your equipment for producing pet food. Would you kindly send us more information about this equipment:
  —price (please quote CIF Odessa price)
  —dates of delivery
  —terms of payment
  —guarantees
  —if the price includes the cost of equipment installation and staff training.
  Our company specializes in distributing pet products in Ukraine. We have more than 50 dealers and representatives in different regions and would like to start producing pet food in Ukraine. If your equipment meets our requirements, and we receive a favourable offer, we will be able to place a large order for your equipment.
   
  Your early reply would be appreciated.
  Yours faithfully,
   
  
  
  V.Smurov
  Export-Import Manager
  
  

• 13 слайд

  Уважаемая г-жа Кроссман!
  Мы обращаемся к Вам, чтобы напомнить, что наш счет № 378 на сумму 5000 долларов США вот уже 30 дней не оплачен. Если у Вас есть проблемы с оплатой этого счета, то, пожалуйста, немедленно позвоните мне, с тем чтобы мы могли скорректировать его.
  Спасибо за Ваше незамедлительное внимание к этому вопросу.
  С уважением
  P. S. Если вы уже перечислили эту сумму по почте, пожалуйста, примите нашу благодарность и проигнорируйте это письмо.  
  
  
  Dear Mrs. Crossman,
  This is a reminder about invoice number 378for $ 5,000, which is now over
  30 days past due. If there is a problem with this invoice, please call me at once so we can correct it.
  Thank you for your prompt attention to this matter
  Yours sincerely,
  P. S. If your payment is already in the post, please accept our thanks and
  disregard this notice.
   
  
  
  

• 14 слайд

  В Банк Нью-Йорка
  Дата:
  Господа!
  Настоящим вам предписывается прекратить оплату по представлении следующего чека:
  Имя получателя: Леонид Петров
  Дата чека: 25.10.96
  Сумма: 50 000 долларов США
  Номер чека: 27
  Это прекращение платежа остается в силе до следующего письменного распоряжения.
  Наименование счета: Валютный счет
  Номер счета: 24367- 49875
  Подпись:
  
  Date:
  Gentlemen:
  You are hereby directed to stop payment upon presentment of the followin gcheck:
  Name of Payee : Leonid Petrov
  Date of Check: 10.25.96
  Amount: $50, 000
  Check Number: 27
  This stop order shall remain in effect until further written notice.
  Name of Account: Currency Account
  Account Number: 24367- 49875
  By:
  
  
  

• 15 слайд

  Менеджеру по работе с персоналом
  1 Настоящим сообщаю, что с 5 декабря 1996 года я увольняюсь из
  компании.
  С уважением
  Effective December 5, 1996 I hereby resign from employment with the
  company.
  Very truly yours,
  
  2 Кому: _________
  Настоящим сообщаю, что я увольняюсь с должности _________ в
  корпорации с сегодняшнего дня.
  С уважением
  (Подпись)
  То: _________
  I hereby resign as ____________ of the Corporation effective forthwith.
  Very truly yours.
  (Signature)
   
  
  
  
  
  

• 16 слайд

  ДОВЕРЕННОСТЬ
  выдана компанией «Девиз Консалтинг Интернэшнл Лимитед»
  
  
  Настоящей Доверенностью, выданной 5 января 1997 года «Девиз Консалтинг Интернэшнл Лимитед», компанией, образованной и зарегистрированной в Российской Федерации, чей зарегистрированный офис находится по адресу: Россия, 191011, Санкт-Петербург, Невский проспект, д. 54, апартаменты 15 (здесь и далее именуемой «Компания»), г-н Петров
  Леонид Петрович, консультант по международным отношениям Компании, назначается настоящим и законным Поверенным Компании (здесь и далее именуемым «Поверенный»), уполномоченным представлять ее и действовать от имени и по поручению Компании. А также настоящим декларируется, что Компания ратифицирует и подтверждает и соглашается ратифицировать и подтвердить все, что бы ни сделал или ни намеревался сделать Поверенный на основании данной Доверенности, включая подтверждение любых действий Поверенного, совершенных в промежуток времени между отменой данной Доверенности и днем, когда о таковой отмене стало известно указанному Поверенному. В свидетельство сего эта Доверенность была оформлена пятого января тысяча девятьсот девяносто седьмого года.
  
  Печать компании «Девиз Консалтинг Интернэшнл Лимитед»
  была здесь приложена в присутствии:
  (подпись)
  Романа Гуляева Генерального директоре компании
  «Девиз Консалтинг Интернэшнл Лимитед»
  
  

• 17 слайд

  POWER OF ATTORNEY
  By Deviz Consulting International Limited
  
  By this Power of Attorney given on the 5 day of January 1997 Deviz Consulting International Limited, the company incorporated and registered in the Russian Federation, having its registered office at: 54 Nevsky Prospect, Suite 15, St.Petersburg, 191011, Russia (hereinafter called "the Company") hereby appoints Mr. Leonid Petrovich Petrov, Consultant on International Affairs of the Company, the true and lawful Attorney (hereinafter called "the Attorney") of the Company to represent and act in the name and on behalf of the Company. And it is hereby declared that the Company ratifies and confirms and agrees
  to ratify and confirm whatsoever the Attorney shall do or purport to do by virtue of
  this Power of Attorney including in such confirmation whatsoever shall be done
  between the time of revocation of this Power of Attorney and the time of that
  revocation becoming known to the said Attorney. In witness whereof this Power of Attorney has been executed this fifth day of January1997.
  
  The common seal of
  Deviz Consulting International Limited
  was hereunto affixed in the presence of:
  (signature)
  Roman Gulyaev
  General Manager of the company
  Deviz Consulting International Limited
  
  

• 18 слайд

  РАСПИСКА В ПОЛУЧЕНИИ
  Настоящим я, нижеподписавшийся, удостоверив получение пяти тысяч долларов США ($ 5000) от г-на Дмитрия Петрова за уплату и выполнение обязательств по договору от 13 мая 1995 года, который более подробно описан следующим образом: __________________________________________.
  Подписано и скреплено печатью 30 мая 1996 года.
  Свидетель ________
  
  RECEIPT
  The undersigned hereby acknowledges the receipt of Five Thousand ($5,000) US Dollars from Mr. Dmitry Petrov in full payment, satisfaction and discharge of the obligation dated May 13,1995 which is more particularly
  described as follows: ___________________________
  Signed and sealed this 30 day of May, 1996.
  Witness________