Date:____________
Form:_________
Theme : How
to write a business letter?
Aims of the lesson : 1) To enlarge students’ scope for the
information of a business letter
2) To establish students’ habits and skills in speaking,
reading, writing and checking their understanding.
3) To increase their outlook, to bring up some facts a business letter
Type of the lesson: Learning of the new theme.
Visual aids: Interactive board, pictures, posters.
Procedure of the lesson.
I. Organization moment.
II. Introduction.
Teacher of English: Hello, dear children. I hope you are OK and I’m glad to
meet you at our lesson. Today we are having an un usual lesson: we learn how to
write a business letter .
III. Warming-up.
Can you write a business letter?
What do you think why we use a business
letter?
IV. Outstripping task.
A business letter is usually a letter from one
company to another, or between such organizations and their customers, clients
and other external parties. The overall style of letter depends on the
relationship between the parties concerned. Business letters can have many
types of contents, for example to request direct information or action from
another party, to order supplies from a supplier, to point out a mistake by the
letter's recipient, to reply directly to a request, to apologize for a wrong,
or to convey goodwill. A business letter is sometimes useful because it
produces a permanent written record, and may be taken more seriously by the
recipient than other forms of communication.
Business letters conform to generally one of six indentation
formats: Standard, Open, Block, Semi-Block, Modified Block, and Modified
Semi-Block. Put simply, "Semi-" means that the first lines of
paragraphs are indented; "Modified" means that the sender's address,
date, and closing are significantly indented.
·
Standard – The standard format letter (1) uses a colon after the
salutation, (2) uses a comma after the complimentary closing.
·
Open – The open format letter (1) uses no punctuation after the
salutation, (2) uses no punctuation after the complimentary closing.
·
Block – In a Block format letter, (1) all text is aligned to the
left margin, (2) paragraphs are not indented.
·
Semi-Block – In a Semi-Block format letter, (1) all text is
aligned to the left margin, (2) paragraphs are indented, and (3) paragraphs are
separated by double or triple spacing.
·
Modified Block – In a Modified Block format letter, (1) all text
is aligned to the left margin, except for the author's address, date, and
closing; and (2) paragraphs are not indented. The author's address, date, and
closing begin at the center point.
·
Modified Semi-Block – In a Modified Semi-Block format letter, (1)
all text is aligned to the left margin, except for the author's address, date,
and closing; and (2) paragraphs are indented. The author's address, date, and
closing are usually indented in same position.
Role –game “Press conference”.
Sample Business Letter About Shipment
Company, Inc.
123 Alphabet Drive
Los Angeles, California 90002
15 October 2012
Mr. John Doe
Customer Service Representative
Widgets Galore, Inc.
987 Widget Street
Miami, Florida 33111
Dear Mr. Doe:
I am writing you concerning a recent purchase of
widgets. Approximately two weeks ago, on October 1, I ordered a total of 50 widgets
for Company, Inc. via the Widgets Galore client webpage. I received an email
notification two days later confirming the receipt of payment and the shipment
of the widgets. According to your website, shipments should reach their
destination within 3-5 business days of being sent, but I have yet to receive
the widgets. Do you have any information on what may have happened to delay the
shipment or where the shipment is currently?
I have worked with Widgets Galore, Inc. in the
past and have the greatest confidence in your products and customer service. We
need the shipment of widgets soon, however, and I hoped you might be able to
provide me with an idea of when I can expect them. Thank you in advance for any
help you might be able to offer.
Sincerely,
Sam Brown
Vice President of
Company, Inc.
555-555-5555
s.brown@companyinc.com
VIII. Evaluation. give marks for each student.
IX. Home task
Write a business letter?
Our lesson is over, good bye !
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