Презентация по английскому языку "Hotel staff"

• 1 слайд

  Hotel staff
  

• 2 слайд

  The hotel manager is the head of hotel, he runs the hotel: hires the staff, controls the work of all the services, solves different problems guests can have.
  

• 3 слайд

  Receptionist greets guests at the recep­tion, or front desk, in the lobby. The duties of the receptionist are to check in and out guests, check their booking if there is any, give them keys to their rooms and any information about the hotel services if they need it. Some hotels have registration forms. Receptionists help guests to fill them correctly. They also answer phone calls, take phone messages for the guests of the hotel when they are not in and give them their mail.
  

• 4 слайд

  Concierge gives hotel guests informa­tion about the city, its shops, sights, transport, restaurants and other things that interest them. Concierge also helps guests to book flights, restaurant tables and excursions, to find a guide, to use mail and so on. Concierge must speak foreign languages. In large hotels they usually know English, German, French and Spanish.
  

• 5 слайд

  Porter meets people
  

• 6 слайд

  Bellboy shows guests to their rooms and can help them with their luggage.
  

• 7 слайд

  Chambermaid (maid) cleans the rooms
  

• 8 слайд

  Chef works in a restaurant or in the food and beverage department of a hotel.
  

• 9 слайд

  Bartender serves guests at the bar.
  

• 10 слайд

  Animator organizes and provides entertainments for guests in a hotel during the day, spends entertaining competitions, parties, shows and disco in the evening.
  

• 11 слайд

  Security protects guests
  

• 12 слайд

  Answer the following questions:
  1. What is the main task of the hotel staff?
  2. Where does the receptionist work?
  3. How must the concierge help guests?
  4. What is chambermaid’s responsibility?
  5. Who runs the hotel?
  6. Whose duty is to help guests with the luggage?
  7. What kind of person is the animator?
  8. Where does the chef work?
  

• 13 слайд

  Choose the hotel jobs:
  Conductor, porter, shop assistant, painter, animator, housewife, receptionist, shoemaker, concierge, chambermaid
  

• 14 слайд

  Translate from Russian into English.
  1. Кто может помочь нам заполнить бланк регистрации?
  2. Кто выдает ключи?
  3. В какую комнату ты отнес завтрак?
  4. Интересно, сколько людей работает в вашей гостинице?
  5. Аниматоры организуют и проводят развлекательные мероприятия.
  6. Консьерж часто принимает сообщения для гостей.
  7. Я должен заказать такси в аэропорт на завтра.
  8. Когда вы хотите, чтобы носильщик пришел и забрал ваш багаж?
  9. Наш шеф повар приготовил для вашего гостя свое фирменное блюдо.
  10. Мы попросили горничную убрать номер еще раз.