Презентация по английскому языку темы письма для 11 класса

• 1 слайд

  Fred Thompson
  9034 Cooper Street
  Fresno, California
  USA, 90345
   
  Mr Jim Frank
  General Manager
  Soft Plus
  4567 Golden Street
  Fresno, California
   
  June 10, 2009
   
  Dear Mr Frank,
  On May, 31 I gave you my computer to be repaired in your company.  There were troubles with loading. I paid for repairing and got it back a week later on June, 7. At first everything was ok, but two days later the trouble returned. I would like you to take it back for repairing as soon as possible without any additional payments.  I attach all receipts and our contract of repairing. If you assume that you have already done your best to repair my computer, then I would like to get my money back so that I could repair it in another company. I look forward to your reply and a resolution to my problem.
   
  Kind regards,
  Fred Thompson
  

• 2 слайд

  Mr William Black
  7834 Grand Street
  Dallas, Texas
   
  Food&Co
  9034 Denver Street
  Dallas, Texas
  USA, 90345
   
  February 24, 2012
   
  Dear Sirs,
  I would like to let you know that one of your employees was rude with me. I am the permanent client of your café and have lunches here almost every day and have never seen such bad service. It happened yesterday and I have 2 witnesses of improper behavior of one of the waiters. The waiter’s name is Kate Sullivan. She was rude while taking the order and serving me. I would like you to take measures to prevent such incidents in the future.
   
  Kind regards,
  William Black
  

• 3 слайд

  
  Прежде чем приступить к самому письму, мы должны поздороваться с человеком. Используйте для этого следующие фразы:
  
  
  
  

• 4 слайд

  В первом абзаце письма следует указать суть вашей жалобы: что произошло, когда и где. Для этого вам могут понадобиться следующие выражения:
  
  

• 5 слайд